How to Weed Out Difficult Clients Before They Can Say “Refund”
Angry customers are all your fault
Published in
8 min readOct 13, 2023
It isn’t every day that a hungry prospect is banging down your company’s door, with a large wad of cash (or check, credit card, etc.) in hand, begging you to take their money. It’s even rarer when you — especially if you’re a new, early-stage, sales-starved, or cash-strapped founder — dread the next…